Carolan Marketing Research Forum - Universidad ORT Uruguay 2021

Theoretical Framework

Dr. Geraldine Fennell's philosophy is based on a powerful premise: don't sell what you make, but rather what customers want to buy.

Based on this central idea, Dr. Fennell developed several lines of research, including a model for understanding and classifying customer preferences in order to contribute to better brand and product design.

His ideas and research are available in the following articles:


1975 - Motivation Research Revisited

1975 - What is a situation? A motivational paradigm

1978 - Consumers' perceptions of the product-use situation

1979 - Engagement

1980 - Attitude, Motivation, and Marketing, or: Where Do These Attributes Come From?

1980 - The situation

1982 - Terms vs. Concepts: Market Segmentation, Brand Positioning, and Other Aspects of the Academic-Practitioner Gap

1982 - The unit to be classified: individuals vs. behaviors

1983 - Persuasion: Planning for Behavioral Change in Business and Non-Business Contexts

1985 - Finally, let's model marketing communications

1985 - Persuasion: Marketing as a Behavioral Science in Business and Non-Business Contexts

1985 - Things of Heaven and Earth: Phenomenology, Marketing, and Consumer Research

1986 - Expanding the Boundaries of the Conceivable: Consumer Research for Marketing Practice

1987 - Is Marketing a Sales Activity? Revisiting the Academic-Practitioner Gap

1987 - Prolegomenon: Marketing, Ethics, and Quality of Life

1987 - A Radical Agenda for Marketing Science: Defend the Marketing Concept!

1987 - Taking a Step Back to Move Forward: Why Consumer Psychologists Need a General Model of Action

1988 - Action as counterchange: Identifying the antecedents of the domain and goal of action

1988 - Marketing: Acting as a parent?

1988 - Reclaiming the practical value of forms for marketing: The human side of the person-technology interface

1995 - Globalization Issues: The Myth of Prepackaged Solutions

 

International Business Cases: Is Marketing Missing?

The Thoughts of Geraldine Fennell: A Compilation and Organization of Quotes

 

Fennell, G., Allenby, G. M., Yang, S., & Edwards, Y. (2003). The effectiveness of demographic and psychographic variables in explaining brand and product category use. Quantitative Marketing and Economics, 1(2), 223–244.

Fennell, Geraldine, Saegert, Joel, and Gilbride, Tim (2002), “Responding to Wants: Do Ad Effects Studies Measure the Right People?” In J. Edell and R.C. Goodstein (Eds.), Proceedings of the Society for Consumer Psychology. Washington, D.C.: Society for Consumer Psychology (Division 23), American Psychological Association, pp. 142–154.”

Fennell, Geraldine (1986). Fennell, G. (1986). Behavioral Influence and Change: Peripheral Versus Fundamental.

Fennell, Geraldine (1984). Narayana, C. L., & Markin, R. J. (1975). Consumer behavior and product performance: An alternative conceptualization. The Journal of Marketing, 1–6.

Fennell, Geraldine, and Susan Weber (1984). Fennell, G., & Weber, S. (1984). Avoiding Sex Role Stereotypes in Advertising: What Questions Should We Ask?. ACR North American Advances.

Fennell, Geraldine (1987). Fennell, G. (1987). Basic Science for Marketing: The Route to a Managerially Relevant Marketing Science. In AMA Winter Educators’ Conference (p. 336). American Marketing Association.