News

Article by the coordinator was recognized at the “3rd Global Innovation and Knowledge Academy Conference”

July 24, 2014

The research article “Complaints Management in the Banking Industry” (abstract), co-authored by Nicolás Gambetta, CPA, Academic Coordinator of the Graduate Programs in Accounting and Taxation at the School of Business and Social Sciences, received the “Best Paper Award” at the “3rd Global Innovation and Knowledge Academy (GIKA) Conference,” held July 7–9, 2014, in Valencia, Spain. The event was organized by the University of Valencia and the Catholic University of Valencia.

The article was co-authored by:
- Dr. María Antonia García Benau, Professor of Financial Economics and Accounting at the University of Valencia.
- Dr. Ana Zorio Grima, Associate Professor of Financial Economics and Accounting at the University of Valencia.

GIKA Conference provides a platform for discussing challenges related to current issues in innovation and knowledge.

One of the conference’s objectives was to select high-quality articles to be published in a special issue of the Journal of Business Research.